Built by a paramedic and EMS supervisor with 20+ years in emergency healthcare · B.S. Cybersecurity, Cum Laude · SBA Certified SDVOSB
Who We Help
Organizations facing customer or partner security due diligence.
B2B SaaS Companies
Technology Companies
Healthcare Organizations
Government Contractors
Professional Service Firms
Startups Selling to Enterprise Customers
Organizations Without Dedicated GRC Staff
Any Company Facing Security Due Diligence
Services Included
Everything involved in getting a questionnaire off your desk.
Customer Security Questionnaires
Drafting and completing customer security questionnaires using the organization’s existing policies, controls, documentation, and confirmed internal information.
Vendor and Partner Due Diligence
Support for security reviews received from customers, partners, procurement teams, and other organizations evaluating the company.
Security Documentation
Help drafting, improving, and organizing policies, control descriptions, SOC 2 evidence, and other documentation needed to support questionnaire responses.
Evidence Organization
Help identifying, organizing, and mapping available evidence to questionnaire requests while clearly flagging anything that requires confirmation from your technical or leadership team.
Security Due Diligence Support
Support for detailed security reviews connected to enterprise sales, partnerships, contracts, procurement, and vendor onboarding.
Ongoing Questionnaire Support
Reusable answers, response libraries, documentation updates, and ongoing support for organizations that receive questionnaires regularly.
Two Ways We Help
Pricing scales with what the engagement actually requires.
Security Questionnaire Support
Starting at $250
For smaller or straightforward questionnaires where the organization already has most required information and documentation available.
Managed Questionnaire & Vendor Assurance Support
Starting at $750
For more involved engagements requiring questionnaire completion assistance, evidence organization, gap identification, response consistency review, coordination, or accelerated turnaround.
Final pricing depends on questionnaire length, complexity, evidence requirements, documentation readiness, and deadline. Every engagement receives a fixed-price quote before work begins.
Why Companies Outsource This
Questionnaires are rarely difficult. They’re time-consuming.
Faster Sales and Procurement Cycles
A completed questionnaire stops sitting in your pipeline and keeps the deal or partnership moving.
Less Engineering and Leadership Time
Your engineers and leadership stop getting pulled off real work to answer the same recurring questions.
More Consistent Responses
Answers stay aligned across every questionnaire instead of drifting depending on who filled it out.
Reduced Internal Workload
One less recurring task competing for your team’s attention every time a new request comes in.
Fixed Pricing
You know the cost before the work starts. No hourly surprises, no scope creep.
Process
How our security questionnaire process works. Four steps.
1
Submit the Request
You provide the questionnaire, deadline, approximate number of questions, and any relevant existing documentation.
2
Receive a Fixed-Price Quote
Forward Security Labs reviews the request and provides a clear scope, fixed price, and estimated turnaround time before work begins.
3
Draft and Review
Forward Security Labs drafts responses, organizes supporting information, and clearly flags questions requiring confirmation from your team.
4
Finalize the Deliverable
You review and confirm the responses. Forward Security Labs then provides the finalized questionnaire and organized supporting documentation where applicable.
Confidentiality Comes First
Security questionnaires and supporting documentation may contain sensitive business and technical information. Forward Security Labs can sign a non-disclosure agreement before reviewing materials and handles client information only for the purpose of completing the agreed engagement.
Secure file transfer can be arranged after the initial request. Do not upload sensitive internal documents through an unsecured general contact form.
Why Forward Security Labs
Straight answers, not a sales process.
Veteran Owned
SDVOSB certified and built on a foundation of discipline, accountability, and service.
Practical Operational Perspective
Support grounded in cybersecurity education, operational leadership, risk management, and real-world organizational experience.
Cybersecurity and Compliance Focus
Security documentation, risk, resilience, and compliance support are central to the work, not an unrelated add-on.
Fast Turnaround
Every engagement receives a defined scope and estimated timeline before work begins.
Clear Communication
Straight answers about scope, price, timeline, required information, and unresolved questions.
No Unnecessary Meetings
Most engagements can begin and progress by email. Calls are available when they add value, but they are not required.
Frequently Asked Questions
How does pricing work?
Pricing is fixed and quoted upfront based on the length and complexity of the questionnaire, starting at $250 for straightforward requests and $750 for more involved managed vendor assurance support. You’ll know the exact cost before any work begins.
What’s a typical turnaround time?
Turnaround depends on the size of the questionnaire and how much existing documentation is already available. You’ll receive a specific timeline along with your quote.
Will you sign an NDA?
Yes. Forward Security Labs can sign an NDA before reviewing any questionnaire or documentation you send over.
What happens if we don’t have existing documentation?
That’s common, especially for smaller and earlier-stage companies. Forward Security Labs can work from what you have and help identify what’s missing as part of completing the questionnaire.
Can you complete a questionnaire that’s already partially finished?
Yes. Send over what’s already completed and Forward Security Labs will pick up from there instead of starting over.
Do you work with startups?
Yes. Startups are one of the most common organizations Forward Security Labs helps, especially those facing their first enterprise customer questionnaire.
Do you work with healthcare companies?
Yes. Forward Security Labs supports healthcare organizations navigating questionnaires tied to HIPAA and related requirements, in addition to general customer security due diligence.
Do you work with government contractors?
Yes. Forward Security Labs supports government contractors and subcontractors, including organizations navigating federal and defense-related compliance requirements.
Do you handle enterprise customer due diligence requests?
Yes. Enterprise customer due diligence tends to be the most detailed and time-consuming kind, and it’s a core part of what Forward Security Labs handles.
Can you work with a custom or non-standard questionnaire format?
Yes. Not every questionnaire follows a standard template. Send over whatever format your customer or partner sent and Forward Security Labs will work within it.
Do we review and approve the responses before they’re final?
Yes. You review and confirm all responses before anything is considered final. Nothing is submitted to a customer or partner on your behalf without your review.
Do you verify every technical control yourself?
Forward Security Labs drafts responses based on the information and documentation provided by the client. Any answer requiring technical, legal, privacy, executive, or operational confirmation is clearly flagged for client review. Forward Security Labs does not independently certify controls or make unsupported claims on the client’s behalf.
Can you guarantee that our customer will approve the questionnaire?
No. Forward Security Labs helps prepare accurate, consistent, and well-supported responses, but final approval decisions are made by the reviewing customer, partner, procurement team, or other third party.
What do we actually receive when it’s done?
A finalized questionnaire ready to send to your customer or partner, along with any organized supporting documentation gathered as part of the work.
Do you support organizations that receive questionnaires regularly?
Yes. Forward Security Labs can build a reusable response library and provide ongoing support so recurring questionnaires take less time with each new request.
Request a Fixed-Price Quote
Tell us about the questionnaire and we’ll follow up with a scope, price, and timeline.
After reviewing your request, Forward Security Labs will provide instructions for securely sharing the questionnaire and supporting documentation.
Get the Questionnaire Moving
Tell us what you received, when it is due, and how much has already been completed. We will review the request and provide a fixed-price quote and expected turnaround time.
Get Questionnaire HelpQuestions? michael@forwardsecuritylabs.com
Forward Security Labs / Forward Career Labs LLC · Wolcott, Connecticut ·
ForwardSecurityLabs.com ·
FAQ ·
SBA Certified SDVOSB · SAM.gov Registered · CAGE: 1AFL4