Built by a paramedic and EMS supervisor with 20+ years in emergency healthcare · B.S. Cybersecurity, Cum Laude · SBA Certified SDVOSB · Connecticut Veteran-Owned Micro Business Certified
Who We Help
Organizations facing customer or partner security due diligence.
B2B SaaS Companies
Technology Companies
Healthcare Organizations
Government Contractors
Professional Service Firms
Startups Selling to Enterprise Customers
Organizations Without Dedicated GRC Staff
Any Company Facing Security Due Diligence
Services Included
Everything involved in getting a questionnaire off your desk.
Customer Security Questionnaires
Drafting and completing customer security questionnaires using the organization’s existing policies, controls, documentation, and confirmed internal information.
Vendor and Partner Due Diligence
Support for security reviews received from customers, partners, procurement teams, and other organizations evaluating the company.
Security Documentation
Help drafting, improving, and organizing policies, control descriptions, SOC 2 evidence, and other documentation needed to support questionnaire responses.
If a questionnaire exposes missing policies or evidence, see cybersecurity documentation services.
Evidence Organization
Help identifying, organizing, and mapping available evidence to questionnaire requests while clearly flagging anything that requires confirmation from your technical or leadership team.
Security Due Diligence Support
Support for detailed security reviews connected to enterprise sales, partnerships, contracts, procurement, and vendor onboarding.
Ongoing Questionnaire Support
Reusable answers, response libraries, documentation updates, and ongoing support for organizations that receive questionnaires regularly. For broader recurring ownership, see Ongoing GRC Support.
Two Ways We Help
Pricing scales with what the engagement actually requires.
Security Questionnaire Support
Starting at $250
For smaller or straightforward questionnaires where the organization already has most required information and documentation available.
Managed Questionnaire & Vendor Assurance Support
Starting at $750
For more involved engagements requiring questionnaire completion assistance, evidence organization, gap identification, response consistency review, coordination, or accelerated turnaround.
Final pricing depends on questionnaire length, complexity, evidence requirements, documentation readiness, and deadline. Every engagement receives a fixed-price quote before work begins.
Prefer to start on your own? The Vendor Security Questionnaire Library ($79) gives you 200 common questions with draft responses, or Security Questionnaire Rescue ($99 or $199) reviews a questionnaire you already have.
Questionnaires Keep Coming Back?
If questionnaires are recurring, the real need may be ongoing GRC ownership. FSL monthly GRC support starts at $2,500 and includes questionnaire and vendor-risk support within the selected plan’s capacity. See ongoing GRC plans →
Why Companies Outsource This
Questionnaires are rarely difficult. They’re time-consuming.
Faster Sales and Procurement Cycles
A completed questionnaire stops sitting in your pipeline and keeps the deal or partnership moving.
Less Engineering and Leadership Time
Your engineers and leadership stop getting pulled off real work to answer the same recurring questions.
More Consistent Responses
Answers stay aligned across every questionnaire instead of drifting depending on who filled it out.
Reduced Internal Workload
One less recurring task competing for your team’s attention every time a new request comes in.
Fixed Pricing
You know the agreed cost before the work starts. Work outside the agreed scope is quoted before it begins.
Process
How our security questionnaire process works. Four steps.
1
Submit the Request
You provide the questionnaire, deadline, approximate number of questions, and any relevant existing documentation.
2
Receive a Fixed-Price Quote
Forward Security Labs reviews the request and provides a clear scope, fixed price, and estimated turnaround time before work begins.
3
Draft and Review
Forward Security Labs drafts responses, organizes supporting information, and clearly flags questions requiring confirmation from your team.
4
Finalize the Deliverable
You review and approve the responses before they are considered final. Forward Security Labs then provides the finalized questionnaire and organized supporting documentation for your team to submit. FSL does not submit responses to a customer or partner unless that action is separately authorized in writing.
Preparing the response internally? Use the Security Questionnaire Response Guide to organize evidence, owner review, and a reusable answer register.
Confidentiality Comes First
Security questionnaires and supporting documentation may contain sensitive business and technical information. Forward Security Labs can sign a non-disclosure agreement before reviewing materials and handles client information only for the purpose of completing the agreed engagement.
Secure file transfer can be arranged after the initial request. Do not upload sensitive internal documents through an unsecured general contact form.
Why Forward Security Labs
Straight answers, not a sales process.
Veteran Owned
SBA Certified SDVOSB and Connecticut Veteran-Owned Micro Business Certified, built on a foundation of discipline, accountability, and service.
Practical Operational Perspective
Support grounded in cybersecurity education, operational leadership, risk management, and real-world organizational experience.
Cybersecurity and Compliance Focus
Security documentation, risk, resilience, and compliance support are central to the work, not an unrelated add-on.
Fast Turnaround
Every engagement receives a defined scope and estimated timeline before work begins.
Clear Communication
Straight answers about scope, price, timeline, required information, and unresolved questions.
No Unnecessary Meetings
Most engagements can begin and progress by email. Calls are available when they add value, but they are not required.
Frequently Asked Questions
How does pricing work?
Pricing is fixed and quoted upfront based on the length and complexity of the questionnaire, starting at $250 for straightforward requests and $750 for more involved managed vendor assurance support. You’ll know the exact cost before any work begins.
What’s a typical turnaround time?
Turnaround depends on the size of the questionnaire and how much existing documentation is already available. You’ll receive a specific timeline along with your quote.
What’s the fastest way to complete a security questionnaire?
Keep an approved answer library with evidence attached: policies, diagrams, recent test results. Have one owner review answers before each deal, and update the library whenever a control changes. Most of the time goes into re-researching the same questions for every customer. If one is due now, send us the questionnaire and due date for a fixed quote. Support starts at $250.
Will you sign an NDA?
Yes. Forward Security Labs can sign an NDA before reviewing any questionnaire or documentation you send over.
What happens if we don’t have existing documentation?
That’s common, especially for smaller and earlier-stage companies. Forward Security Labs can work from what you have and help identify what’s missing as part of completing the questionnaire.
Can you complete a questionnaire that’s already partially finished?
Yes. Send over what’s already completed and Forward Security Labs will pick up from there instead of starting over.
Do you work with startups?
Yes. Startups are one of the most common organizations Forward Security Labs helps, especially those facing their first enterprise customer questionnaire.
Do you work with healthcare companies?
Yes. Forward Security Labs supports healthcare organizations navigating questionnaires tied to HIPAA and related requirements, in addition to general customer security due diligence.
Do you work with government contractors?
Yes. Forward Security Labs supports government contractors and subcontractors, including organizations navigating federal and defense-related compliance requirements.
Do you handle enterprise customer due diligence requests?
Yes. Enterprise customer due diligence tends to be the most detailed and time-consuming kind, and it’s a core part of what Forward Security Labs handles.
Can you work with a custom or non-standard questionnaire format?
Yes. Not every questionnaire follows a standard template. Send over whatever format your customer or partner sent and Forward Security Labs will work within it.
Do we review and approve the responses before they’re final?
Yes. You review and confirm all responses before anything is considered final. Nothing is submitted to a customer or partner on your behalf without your review.
Do you verify every technical control yourself?
Forward Security Labs drafts responses based on the information and documentation provided by the client. Any answer requiring technical, legal, privacy, executive, or operational confirmation is clearly flagged for client review. Forward Security Labs does not independently certify controls or make unsupported claims on the client’s behalf.
Can you guarantee that our customer will approve the questionnaire?
No. Forward Security Labs helps prepare accurate, consistent, and well-supported responses, but final approval decisions are made by the reviewing customer, partner, procurement team, or other third party.
What do we actually receive when it’s done?
A finalized questionnaire for your team to submit to the customer or partner, along with any organized supporting documentation gathered as part of the work.
Do you support organizations that receive questionnaires regularly?
Yes. Forward Security Labs can build a reusable response library and provide ongoing support so recurring questionnaires take less time with each new request.
Request a Fixed-Price Quote
Tell us about the questionnaire and we’ll follow up with a scope, price, and timeline.
After reviewing your request, Forward Security Labs will provide instructions for securely sharing the questionnaire and supporting documentation.
Get the Questionnaire Moving
Tell us what you received, when it is due, and how much has already been completed. We will review the request and provide a fixed-price quote and expected turnaround time.
Get Questionnaire HelpQuestions? michael@forwardsecuritylabs.com
Scope and Approval
Questionnaire responses are prepared from information, evidence, and representations supplied or confirmed by the client. Forward Security Labs does not independently certify controls, provide legal opinions, or guarantee acceptance by a customer, auditor, insurer, procurement team, or other reviewer. The client remains responsible for confirming factual accuracy and approving responses before submission. Work outside the agreed scope is quoted before it begins.
Forward Career Labs LLC d/b/a Forward Security Labs · Wolcott, Connecticut ·
ForwardSecurityLabs.com ·
FAQ ·
SBA Certified SDVOSB · Connecticut Veteran-Owned Micro Business Certified · SAM.gov Registered · CAGE: 1AFL4 · UEI: XLRANAT2ULJ9